Online Interaction Optimization Solutions, Touch Commerce is a chat tool that proactively engages web shoppers on a company website. Touch Commerce launches a chat dialogue based on proprietary business rules or triggers. When these business rules are met, Touch Commerce engages the visitor to its client’s website in a dialogue to upsell additional merchandise, cross-sell product, sign-up for an offer and ultimately increase and accelerate the closing of online sales.

Website : www.touchcommerce.com